Frequently Asked Questions
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EXPLRER is a modern field archive, documenting and curating the objects, places, and experiences that make life warmer, lighter, and more exceptional.
From things we’ve created to the things we love most - everything here has been lived with, tested, and chosen deliberately.
We hope you love exploring them just as much as we do. -
Some items may return.
Others are limited and will not be restocked.
If something is marked “Field Edition” or “Limited Run,” assume it may not come back so be sure to snag one while available.
Keep an eye out for new drops and releases.
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Big Yes to that.
We always love when folks come with their own ideas, remixes, and renditions.
We’re in the business of making incredible experiences — send us a note at hello@explrer.com to explore what’s possible together.
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Currently we only ship within the United States.
International shipping may be added in the future depending on demand and logistics.
Have something you love? Contact us to chat about options: hello@explrer.com
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Physical items typically ship within 3–5 business days.
Delivery timing depends on carrier and destination.
Tracking information will be provided once your order ships.
Digital products are delivered instantly via email.
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Physical products may be returned within 14 days of delivery if unused and in original condition. A 10% restocking fee may be added.
Return shipping costs are the responsibility of the buyer unless the item arrives damaged.
Digital products are non-refundable once delivered.
If there’s an issue, contact us. We’ll handle it fairly!
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Email us at support@explrer.com within 48 hours of delivery with photos of the item and packaging.
We will repair, replace, or refund the item depending on availability.
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Occasionally, EXPLRER may partner with brands we respect.
However:
We independently select and review the products and experiences we feature.
Some links may be affiliate links, which means we may earn a commission at no additional cost to you.
Editorial integrity always comes first.
We only recommend what we genuinely believe is worth exploring.
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We are based in Austin, Texas.
Field notes, collaborations, and inspirations may come from anywhere.
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Send a note our way anytime using the contact form below - or email us at hello@explrer.com